Running and managing a WooCommerce is a straightforward process, but it requires work and maintenance. You’ll have questions along the way, and you’ll need them answered as quickly as possible. There's WooCommerce support available throughout the Internet, and we give you the most trusted sources!
You can get WooCommerce answers from many places. We’ve compiled our list of favorites below, in four subcategories: official sources, expert communities, social media groups, and specialized sites. Let’s get to it!
Of course, you can get WooCommerce support directly from the companies.
To get WooCommerce support on their official site by submitting a ticket, you have to be a customer on the platform. It’s also important to note that, for people working with the free WooCommerce plugin, the options are limited. That said, you'll find many guides and walkthroughs available on the site.
Head to docs.woocoomerce.com to find the entirety of WooCommerce’s official documentation. There, you’ll discover WooCommerce support for the core plugin, plus the list of their official extensions. You can purchase them directly right there.
Other things you can do on the WooCommerce site:
WooCommerce Support from Expert Communities
You'll see plenty of forums and expert communities online, and offline that offer WooCommerce support!
The WooCommerce forum on WordPress.org might end up being the first place you go to for WooCommerce support. As one of the most popular plugins in WordPress, the forum is active. You’ll need to be registered at WordPress.org to access.
You can begin your quest for WooCommerce support here. However, if you’re looking for in-depth answers, there are better sources out there.
Quora is the Internet’s most significant go-to place to ask questions, and you can get info here about everything. Of course, that also includes WooCommerce support.
Keep in mind that Quora is an open platform, so everyone can answer. That means a lot of non-experts can end up giving you poor advice. Also, many people end up responding to link up to their websites and gain traffic. Just be very aware of the nature of the platform, so you don’t end up damaging your site by mistake.
Slack is a collaborative tool, and one of the most widely used in the world. However, one thing many don’t know about Slack is that it’s also possible to build communities in it. Among the many communities Slack on different topics of interests, you’ll find a WooCommerce support one.
Slack is a very active community that includes WooCommerce developers, and it’s a little more focused on programmers. You can ask about something a little more general and let them know if you only have “basic” knowledge of the platform. Experts here will be able to guide you through an issue, even if they get a bit technical.
Here’s how to access the Slack WooCommerce community:
Reddit is another potentially significant source of information on nearly every subject. There’s an ongoing thread on the site for WooCommerce support, which you can access here.
Larger cities may have enough specialists and agencies to offer in-person meetings. Los Angeles and Chicago, for example, hold regular meetups for Woo-enthusiasts to mingle or share ideas. In these scenarios, you’ll find Woo enthusiasts who could offer some WooCommerce support. Who knows, you could even end up with potential business partners!
Social Media Groups
WooCommerce is so big that you'll notice communities in the most popular social networks. You can find our two favorite places to get answers on Facebook:
A new group mainly made up of members in the US, is WooCommerce support which tries to weed out all the solicitors and focus strictly on helping store owners with fixing and learning the ropes with their websites. WooCommerce Support Group:
A great alternative for those who have been using WooCommerce for a while. Another closed group, all you need to do is apply and wait for confirmation. A few things to keep in mind:
Specialized Sites
A few sites we love with great WooCommerce support.
For webmasters starting out their WooCommerce adventure, WooBeginner is the place to go. It’s great for people who:
WooBeginner has a huge library of articles dedicated to helping out those who dip their toe into WooCommerce. Here you can also find out about upcoming updates, and their newsletter is very helpful. If you have doubts, you can contact them directly for further guidance.
What's the next best thing after saying "Google it"? We think "Tubeit". There are vast amounts of videos online that walk you through WordPress, WooCommerc, plugins, etc.
We have selected some great channel that you can subscribe to and get the most out of online video tutorials for WooCommerce Support.
Darrel Wilson
124,435 subscribers
Darren is one of the most popular WooCommerce and WordPress Youtube broadcasters. His videos range from Real Estate, How to Make Money Online, WordPress, and WooCommerce.
Ferdy Korpershoek
74,429 subscribers
Ferdy is an established Youtube broadcaster who has created educational videos for WooCommerce and WordPress. He also has videos on popular themes, plugins, and marketing tips.
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