Digital marketing for Facebook can be challenging, but in the last few years, they have made considerable advancements in their platform for advertising and tracking conversion. Recently, a blog post was published by Forrester entitled “An Open Letter to Mark Zuckerberg,” and it caused a terrible job making claims about how ineffective it is to use Facebook for advertising and marketing. The blog post proved this theory using a survey derived from 395 business executives and marketers. There are problems with this approach, though because if the vast majority of companies and brands followed some basic steps, they would find success.
Even though this is an obvious step, many marketing, and advertising failures on Facebook trace back to this one.
If all you’re doing is promoting, you’re not providing valuable content. This is spamming.
Once you determine what relevant content is, it is important to provide it consistently. Once or twice-weekly isn’t enough. Posting multiple times daily, spaced out every few hours, is more appropriate. Facebook has a built-in scheduler to help keep content flowing for you regularly.
Social media is a marketing strategy that many people fail to connect with. In the past, it was enough to post a few links, show some interesting pictures, and count the links each post got to measure its success. But today, social media is a powerhouse of sales, customer service, and content creation. You can’t upload new posts to an automated system once a month and expect to be successful. Customers of today expect to get serious engagement out of a company’s social media page. They expect to find a connection with the voice behind the brand. They want to relate, and they want to see that there is a real identity in the person behind the post.
Respond to fans whenever they comment. Each time a question is asked, reply with thoughtful responses. Involve your audience when creating posts. Ask them about their thoughts, to share stories, and for their opinions.
Focusing on fans, not pricing is where brands slip up most often on Facebook. They concentrate on the “like” more than the people who are there. When looking at purchasing likes. Or, brands run ads that are targeted poorly resulting in bots coming in. The poor results from this are because they are concerned more about numbers than relevance.
Be scientific in your approach to running ads targeting non-fans and creating separate ads reaching each of these groups:
Too many marketers obsess over Page Likes and Reach when, in reality, neither of these things have a lot of meanings. When driving strategy, this means marketing efforts will fail. Instead, ask yourself:
Facebook has more than 1 million advertisers and, it is guaranteed that the majority of them are casual with their efforts and will hit that Boost Post Button. It’s simple, but it’s a wasted spend. Use your advertising dollars in a more sophisticated manner and target your ads more precisely.
Native ads are one of the new ways that companies are squeezing their advertisements in without the customer realizing that they are looking at an advertisement. It blends seamlessly into the structure of the page it is posted on. A native Ad may seem like another post on a social media page, or it may be in the form of a blog post on an extensive online publication. With a native ad, it does not stick out as being sponsored. The idea that customers like native ads more than traditional banner ads most likely traces back to the idea that the customer does not immediately realize that a native Ad is an advertisement, making them more willing to view it and absorb the information without suspicion.
Power Editor allows you to target only your Fans, post actually, and reach them only in News Feeds with full control. There are tools in your editor enabling you to do a better job than with the Boost Post Button, so this a step up.
Every single time you run ads, there must be some conversion tracking in place that will measure leads, purchases, or registrations. This is the only way to know for sure if a campaign is successful.
Custom audiences allow you to run ads that target an email list while building your fan base with those who have done business with you in the past. Ignoring this feature is a missed opportunity in your customer base.
The use of email is extremely beneficial for things like newsletters, promotion lists, sharing information, and connecting with individuals that you know to be interested in your products. Email marketing continues to be a great way for you to communicate with customers who have signed up to receive alerts, deals, and information from your company.
Even though Facebook isn’t just for selling, Fan bases will likely make purchases. Don’t throw money away on ads targeting non-fans. Funnel sales by targeting non-fans only to bring in new fans, and then try to make the sale.
Smaller images will not get clicked on most often. Larger images are more engaging. Avoid tiny thumbnail images that are not optimized.
It is not reasonable to report successes on one single ad campaign. Therefore, test multiple campaigns using photos, link shares, and videos.
Use Facebook’s ad reports picking out successes within failures. Look specifically for what doesn’t work within the report’s Cost Per Action (age, gender, country, and placement) and then optimize appropriately.
Digital marketing is nothing new, but this field is overgrowing. The optional tactics of years before are now essential for finding success with your business while there are new strategies to take your company above and beyond what is expected.
If you need more information or assessment on digital marketing for Facebook, contact us. We will help you optimize the use of social media to improve your sells and reach more customers to your business.
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