Google My Business has been around for quite some time, helping users find information about businesses they’re interested in. You can definitely take control of what’s going on your own Google My Business. Wondering how to work with this powerful tool? Our Google My Business FAQ will answer your questions!
Google My Business listings are essential to give your brick-and-mortar location the attention it deserves. It can look challenging to get your information across on this platform, but it’s not nearly as complex as it looks. Plus, having an optimized Google My Business increases your chances of being on Google’s “local pack.” These are the three top businesses in the area.
Over time, Google has added many new features, prompting questions from business owners. We cover some of the most common ones on our Google My Business FAQ:
Follow these steps:
The first thing you should do is try to get the login information. Contact former employees or any digital marketing agencies you may have worked with in the past. Ask that they either give you the login information or make you the primary owner. if that's Bright Vessel, be sure to drop by our website!
Can’t reach the person who claimed your Google My Business or they lost the login information? Here’s what this Google My Business FAQ recommends:
If the current owner approves your access request, you’ll be able to manage the listing. If your request is denied, you’ll receive a notification and sometimes even the possibility to appeal. If the owner doesn’t respond after a week, Google may allow you to claim the My Business listing. Log into Google My Business and see if there’s a Claim or Verify button of your dashboard; if so, you’re eligible.
Yes, they can. This might not make a lot of sense for business owners with active My Business accounts, but it is what it is. Anyone can make suggestions for edits to your business’ information, including where you’re located. Even worse: you might not receive notifications when someone makes changes to your info. Google should notify business owners of any suggestions, but often these go unnoticed or plainly unsent.
Because of this, the best thing you can do is check your My Business dashboard frequently. This will help you keep on top of things, fighting off any trolls or competitors looking to make things harder for you.
Here’s how to check for changes to your info:
If they are fake reviews and not just bad ones, yes, you can. The steps to take are:
No. There isn’t really any point to doing this, as Google won’t be reading hashtags and they won’t help SEO. Google My Business offers up to 1,500 characters for posts, but ideally, you should only use between 150 and 300 of those. Google cuts off the rest and users have to click on the post to read the whole thing. It’s wasteful to use such little space on hashtags! You should also make sure you have all the important information near the top.
What this Google My Business FAQ definitely recommends to promote:
Each post will stay on for seven days and then go off the spotlight unless it’s an event or a dated post. Those disappear after their expiration date. Users can review the rest of the past posts by clicking on the current one.
To learn more about how to rank better on Google checkout "SEO and How Google Indexes High-Quality Content".
Did our Google My Business FAQ fail to answer your questions? At Bright Vessel, we’re happy to clear all your doubts about this wonderful platform. Contact us to find out how we can help you!